These terms govern the use of the uygunahsap.com website and site membership. The site is operated by Solmaz Ahşap Ürünleri ve Tesis Yönetimi Sanayi Ticaret Limited Şirketi ("Uygun Ahşap"). Orders placed on the site are also subject to the Pre-Contractual Information Form and the Distance Sales Agreement, and the processing of your personal data is subject to the Privacy Notice. In case of any discrepancy, the Turkish version prevails.

1. Membership

• Membership is free of charge. You must be at least 18 years old to create a membership.
• You are responsible for ensuring that the information you provide during registration is accurate and up to date.
• You are responsible for keeping your password confidential. If you notice that your account has been used without your permission, please notify us immediately.
• You may end your membership at any time by writing to info@uygunahsap.com. Order and invoice records subject to legal retention obligations will continue to be kept for the relevant periods.

2. Use of the site

You may not use the site for unlawful purposes; extract data from it in bulk by automated means (bots, scraping, etc.); test or attempt to bypass its security; use another person's identity or account; send spam or harmful content to the site; create fake orders; or use another person's payment details. If use in breach of these rules is detected, Uygun Ahşap may temporarily suspend or close the account depending on the nature and seriousness of the breach. Provisions relating to orders already placed and rights arising from consumer law are reserved.

3. Intellectual property

The product photos, texts, logo, graphics and other content on the site belong to Uygun Ahşap or to the relevant right holders who provided the content. This content may not be copied, reproduced, used for commercial purposes on other websites, marketplaces or listings, or distributed without the written permission of the right holder.

4. Reviews and content you send us

• When you write a review on the site or send us a product photo, you confirm that the content is yours and does not infringe the rights of others. You must not share the personal data of third parties in your reviews.
• We may publish your reviews on the site. We use photos you send us on our website or social media accounts only with your separate permission.
• We reserve the right not to publish, or to remove, reviews that are unlawful, insulting, misleading or promotional. You may request the removal of your published content at any time.

5. Product information and prices

• Product colours may look different from the actual products depending on your screen settings. Due to the natural structure of pine, each product may vary in knots, grain and colour tone.
• We reserve the right to change prices and product information. Such changes do not affect confirmed orders.
• If an obvious and manifest pricing error occurs on the site, we will inform you; you may choose to continue your order at the correct price or to cancel it. The legal rights of the parties are reserved. If the order is cancelled, the amount you paid is refunded within the period set by law.

6. Liability

We take due care to keep the site running without interruption or error; however, interruptions may occur due to maintenance, technical failures or reasons beyond our control. We are not responsible for the content of other websites linked from the site. These provisions do not limit your rights under consumer law.

7. Changes

We may update these terms when necessary. The updated text applies from the date it is published on the site onwards; orders already placed remain subject to the terms in force on the date they were placed.

8. Governing law

These terms are governed by Turkish law. For disputes arising from consumer transactions, the Consumer Arbitration Committees and Consumer Courts with legal jurisdiction are competent. Where both parties are merchants and the dispute concerns a commercial matter, the courts and enforcement offices of İstanbul Anadolu have jurisdiction to the extent permitted by law, subject to the rules on mandatory mediation.

9. Contact

Mustafa Kemal Mahallesi 3004 Caddesi No: 103/A Ataşehir / İstanbul, Türkiye · +90 552 592 30 16 · info@uygunahsap.com

Last updated: 29.09.2026