We deliver anywhere in Türkiye.
All our prices include VAT and delivery within Türkiye; you pay nothing extra for delivery. When your order is confirmed, we tell you the delivery date and deliver your product on that date. In case of any discrepancy, the Turkish version prevails.
Preparation time
- Products of our own manufacture are made to your order. Preparation and dispatch take 2–10 days from payment confirmation, depending on quantity.
- Products in the Complementary Products category (such as soil, stone, artificial and live plants) are dispatched within 2–3 days.
- Delivery never takes longer than 30 days for any order.
Delivery options
- Delivery to your address by Sürat Kargo: When your product is shipped, we send you the tracking number. Large shipments are delivered to the building entrance under the carrier's rules. Where the carrier does not deliver, the shipment is brought to the nearest branch and you are notified.
- Pickup From Store: You can collect your product from our address at Mustafa Kemal Mahallesi 3004 Caddesi No: 103/A Ataşehir / İstanbul. When your product is ready, we call you; you can collect it on the agreed day, Monday to Saturday between 09:00 and 19:00.
Bulk orders
We plan the shipment using the most suitable method based on the size, quantity and total volume of the products in your order: bulky orders within Istanbul are delivered by our own transport vehicle, and large-volume orders outside Istanbul are shipped by freight. These methods are also included in the price. For transport deliveries, the delivery day is arranged with you by phone in advance; freight deliveries are made to the building entrance. For project and bulk orders, we plan the delivery date and address with you, including direct delivery to the construction site.
Assembly
- Planters are delivered assembled. Products such as planters with separators or screens, benches, daybeds, planter benches and freestanding separators are shipped disassembled by cargo, and delivered assembled when we deliver by our own transport.
- Cat houses are delivered assembled within İstanbul and shipped disassembled outside İstanbul. For disassembled cat houses, we send you a step-by-step assembly video on WhatsApp after your order.
- The delivery form of each product is stated on its product page.
On delivery
- We are responsible for any damage until the product is delivered to you.
- If you notice visible damage to the packaging or product, please have the carrier record it and send us photos. This does not limit your legal rights; you can still report it to us even if no record was made.
- If the product returns to us because you were not at the address or did not collect it within the carrier's holding period, we agree a new delivery date with you. In that case, the transport cost of the second shipment may be charged to you.
Areas we do not deliver to
We do not deliver to islands or outside Türkiye.
For questions, call us at +90 552 592 30 16 or contact us on WhatsApp.